Privacy Policy

We are Llanelli Music Shop & Llanelli School of Music and Drama ("LSMD", "we", "us"), committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law.

1. What We Collect We collect personal information you give us directly when you:

Enrol for music lessons (name, contact details, payment info).
Purchase items from our shop (name, contact details, payment info).
Book our practice room (name, contact details).
Sign up for our newsletter (email address).
Contact us with enquiries.

Our website also automatically collects some technical data (like your IP address and how you use our site) through cookies and similar technologies.

2. How We Use Your Data We use your data to:

Provide our music lessons and shop services.
Process your purchases and bookings.
Manage your account with us.
Improve our website and services.
Send you marketing communications if you have given us your consent.
Comply with legal obligations.

3. Sharing Your Data We only share your data with trusted third parties who help us run our business (e.g., payment processors, website hosting) or when legally required (e.g., by law enforcement). They are required to keep your data secure.

4. Keeping Your Data Safe & For How Long We have security measures in place to protect your personal data. We only keep your data for as long as necessary to fulfil the purposes we collected it for, including any legal or accounting requirements.

5. Your Rights Under UK data protection law, you have rights regarding your personal data, including the right to:

Access the data we hold about you.
Correct any inaccurate data.
Ask us to delete your data (the "right to be forgotten").
Object to us processing your data.
Withdraw consent where we rely on it.

To exercise any of these rights, please contact us.

6. Children's Privacy For children under 13, we require parental or guardian consent to collect their personal data for lessons or services.

7. Cookies Our website uses cookies to help it function and to understand how you use it. You can manage cookie settings in your browser.

8. Contact & Complaints If you have any questions about this policy or our data practices, please contact us

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection authority (www.ico.org.uk), if you are unhappy with how we have used your data.